Terms and conditions of sale

Withdrawal Procedures

If goods have been delivered, the consumer is obliged to return them or make them available to the professional or the person designated by him, accordance with the arrangements and time stipulated in the contract.

The deadline for returning the goods can not be less than ten working days from the date of receipt of the goods. Upon expiry of the term, the goods are considered returned when they are delivered to the post office or shipping agent.

For contracts about the sale of goods, if the goods have been delivered, the integrity of the property to be returned is an essential condition for exercising the right of withdrawal. However, it's sufficient that the goods are returned in normal condition, as it was kept and used with the use of reasonable diligence.

The only costs payable by the consumer for exercising the right of withdrawal, pursuant to this article, are the direct costs of returning the goods to the sender, where expressly authorized by contract.

All items purchased at Agostini Srl will be returned and replaced with other articles of the same amount within 10 days from the date of purchase.